HELP FILE
How do I contact Bold360 support about the Agent platform?
Important: This support site is for the
Bold360 Agent platform only, which is an omni-channel customer engagement tool.
- If you have chatbot-related questions, visit the Bold360ai support site.
- If you are BoldChat Operator (.NET) client user, visit the BoldChat support site.
To download the latest BoldChat Operator Client, visit https://www.bold360.com/download.
- If you have issues or questions regarding meetings, webinars, accessing your remote computer, or password management, visit the LogMeIn support site.
If you still want to contact Bold360 customer support and wait for an available representative, here’s how:
- Search for your question, either using the search bar or by browsing our FAQs.
- If the article does not answer your question, keep it open and click Contact Support below the article to contact Customer Care.
Before contacting support, consider the following articles that seem to help other customers.