HELP FILE

How do I contact Bold360 support about the Agent platform?

Important: This support site is for the Bold360 Agent platform only, which is an omni-channel customer engagement tool.

If you still want to contact Bold360 customer support and wait for an available representative, here’s how:

  1. Search for your question, either using the search bar or by browsing our FAQs.
  2. If the article does not answer your question, keep it open and click Contact Support below the article to contact Customer Care.

Before contacting support, consider the following articles that seem to help other customers.