How to set up the Bold360 Rapid Response Web Widget
You can easily deploy a website bot to address the rapidly growing influx of questions from customers, employees, and partners.
The Bold360 Rapid Response Web Widget includes the following:
- Web Icon that can be placed on any website to notify users about FAQs related to organization information.
- Search Box that opens on the page allowing users to type in questions and get immediate answers without having to leave the page.
- Knowledge Base to manage answers (articles) and view usage trends.
To set up the Bold360 Rapid Response Web Widget, complete the following major steps: