New Features in Bold360 AI
Bold360 AI version 21.4 contains the following new enhancements:
Knowledge Base Launchpad
The knowledge base launchpad enables content managers to jumpstart a knowledge base. It offers several packages of predefined intents that content managers can use to quickly fill their knowledge base with content. To access the knowledge base launchpad, go to What is the knowledge base launchpad? and How to use the knowledge base launchpad for more information.. See
User flows in Search Optimizer
Content managers can now view what the user searched for before and after a voice selected in Search Optimizer. This enables them to gain more insight into what the user was trying to achieve which may provide them with more content optimization opportunities. See What is Search Optimizer? to learn more about Search Optimizer.
Bold360 Mobile SDK releases
See the new features that the previous release introduced: