How do I contact BoldChat support?

We are currently experiencing longer wait times for phone and email support due to increased demand. To get answers right away, please search our knowledge base of resources first. Thank you for your patience!

Important: This support site is for BoldChat only, which is an omni-channel customer engagement tool. If you have issues or questions regarding meetings, webinars, accessing your remote computer, or password management, please visit the LogMeIn support site.

If you still wish to contact BoldChat customer support and wait for an available representative, here’s how:

  1. Search for your question, either using the search bar or by browsing our FAQs.
  2. If the article does not answer your question, keep it open and click Contact Support below the article to contact Customer Care.

Before contacting support, consider the following articles that seem to help other customers: