HELP FILE

How to start the BoldChat Operator client in SSO mode

You must set up SSO mode on every BoldChat Operator client running versions between 7.4 and 15.2.

Important: We highly recommend that you upgrade your BoldChat Operator client to the latest version. For more information, see How to update your BoldChat Operator client.
  1. Open the Windows Start menu and type SSO Mode, then press Enter.

    If you cannot find SSO Mode, go to the folder in your computer where the Operator client is installed, and type operatorclient.exe /ssosetup.

    The Operator client is installed in the c:\Program Files (x86)\BoldChat folder by default.

  2. In the Account ID field, type your account ID.

    If you want to sign in without using SSO mode, type your region ID, which is as follows:

    • 1 for US customers
    • 2 for EU customers

  3. Make sure that SSO Login Mode is enabled.
  4. Click OK.
  5. Sign in to the BoldChat Operator client with your credentials.